How do I book a service?

New clients can get started by using the Sign Up link to create a client profile. Once your profile is approved and set up, you can submit a service request through the client portal. Please note that a meet & greet is required before the start of any service. 

 

What areas do you service?

I currently provide pet care services in Larchmont, New Rochelle, and Pelham, NY.

 

What services do you offer?

I offer dog walking, drop-in visits, trail walks, overnight sitting, and select pet sitting services. Visit the Services page for details and pricing.

 

Do you require a meet & greet?

Yes. A meet & greet is required before your first booking so we can go over your pet's routine, access instructions, and any important care information.

 

How far in advance should I book?

I recommend booking as early as possible, especially for weekends, holidays, and extended stays. Availability is not guaranteed until your booking is confirmed.

 

Do you accept same-day bookings?

Same-day requests may be accepted depending on availability and may be subject to an additional fee.

 

Do you care for multiple pets?

Yes! I can care for multiple pets in the same household. Additional pet fees may apply depending on the service.

 

Do you offer weekend and holiday services?

Select services may be available on weekends and holidays. Additional fees apply.

 

What happens if I need to cancel or change my booking?

Cancellation and scheduling changes are subject to the policies outlined in the Client Service Agreement. Please review the agreement before booking.

 

How do I access my booking information?

Client bookings, schedules, invoices, and other service details are managed through the client portal.

 

What if my pet has special needs or a specific routine?

That's completely okay! The more I know about your pet's routine, personality, medications, feeding schedule, or special instructions, the better I can tailor their care.

 

Do you care for reactive or nervous pets?

I may be able to accommodate pets who are nervous, reactive, or require additional handling considerations. Please provide these details during the inquiry process so I can determine whether I can safely provide the care needed.

 

What forms of payment do you accept?

I accept payments through the client portal, Apple Pay, Venmo, and Zelle.

 

Where can I find your full policies?

Your Client Service Agreement contains the complete terms, policies, fees, cancellation requirements, and other important information. This agreement is located in the client portal. Clients are required to review and sign the agreement before booking.